Sales Culture
The Buddy sales team is driven by performance – actively recruiting and rewarding top achievers. We see ourselves as the voice of the customer and a primary driving force of the business. Our sales culture is a reflection of our values, confidence, capabilities, and mindset. Our focus is on discovering what it takes to create a sense of satisfaction and loyalty and to earn our customers’ business every day.

Position Summary
This position reports to the Vice President of Sales and Partnerships and is responsible for identifying, selling into, and closing new sales opportunities and building our business with our target markets. The successful candidate is a top performer, is a solution-oriented sales professional, and has demonstrated success working with Fortune 500 accounts.

This is a quota-carrying role and is responsible for identifying, targeting and closing high growth opportunities and working closely with marketing and product delivery to continuously improve our positioning and customer experience.

Responsibilities:

• Identify and close profitable business within our target market
• Identify key prospects
• Develop and understand prospect’s businesses, including their main opportunities and challenges
• Develop and execute sales strategies and account plans for key prospects
• Drive new sales and revenue generating opportunities to maximize Buddy sales and market share
• Prepare proposals and author key RFP responses
• Prepare and deliver Buddy presentations
• Negotiate contractual business agreements
• Employ consultative and ROI solution selling methodology
• Maintain and grow existing relationships
• Network within a community of target prospects and customers
• Work closely with product development in launching new products or expanding the penetration of existing products within current and new accounts
• Set and manage customer expectations based on current products and future roadmap
• Act as point of escalation for account problem resolution
• Use CRM to management daily activities, weekly pipeline reports and attend all regularly scheduled sales meetings and trainings
• Own the overall customer relationship

Competencies/Essential Skills/Qualifications:

• 10+ years of technology sales experience with a focus on major enterprise prospects and customers
• Demonstrate successful track record in planning, selling, and closing complex and competitive sales opportunities with multiple stakeholders
• Track record including at least 3 successful years exceeding an annual quota of $2M or more in a young company
• Superior analytical and strategic planning skills
• Proven ability to implement strategic initiatives with efficiency, professionalism and with demonstrated trouble shooting/problem solving skills
• Excellent written, verbal, and presentation skills with the ability to establish strong and effective relationships with C-level individuals
• Exceptional ability to manage and grow internal and external resources and cross functional relationships
• Cloud or IoT industry experience strongly desired

Education/Training Required:

• Bachelors in Business Administration or similar from an accredited 4-year university
  MBA desirable

Additional Details:

• Travel required: 30-50%
• We are unable to sponsor new U.S. work visas at this time.
• Buddy benefits and standard relocation packages apply.
• Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.

If you’re interested, please send your resume to [email protected].

Buddy Platform Ltd (www.buddy.com) is looking for an experienced Program Manager to drive design and development for the Buddy Ohm “FitBit for Buildings” system.

• Do you take delight in being the voice of the customer?
• Do you have the design chops to imagine and communicate great user experiences?
• Do you understand how modern software is built by a modern development team?
• Do you like to aim high and make big, bold bets?

We want to make the world a better place by making buildings work better, for owners, operators, and occupants.

Buddy Ohm is a resource-monitoring solution for commercial, industrial and multi-family residential buildings. The system uses Internet of Things (IoT) devices that communicate with the Buddy Cloud. We strive to make Buddy Ohm easy to install and fun to use. Above all, we want Buddy Ohm to be a trusted friend that can guide users through the complexities of resource management.

Buddy balances the best of both startups and more established companies: have the kind of impact on the company’s product, culture, and direction that you get at a start-up, but also get stock grants of publicly traded stock, excellent healthcare, and sane, sustainable working hours. We love dynamic downtown locations. Our Seattle office is a mere two blocks from Pike Place Market and Westlake Center, and our Adelaide office is equally close to the Adelaide Central Market and Chinatown. We encourage all-expenses-paid engineer exchanges between our Seattle and Adelaide offices on a regular basis.

Responsibilities:

• Be a user champion. You will be responsible for understanding what motivates facilities managers and sustainability managers. You’ll want to learn everything you can about resource management and building management. And most importantly, it will be your job to be the voice of Buddy Ohm’s users.
• Collaborate with the Engineering, Product Planning, Sales, and Marketing teams to craft winning product strategies. Your success will depend on your ability to build awesome working relationships with all these teams.
• Translate the product strategy into great user experiences, in whatever medium works.
• Give the development teams whatever they need to build engaging and high-quality applications and services.
• Have the courage of your convictions, but also be flexible and collaborative.

Requirements:

• A Bachelor’s degree in Computer Science or a closely related field, or equivalent experience
• At least 7-10 years of experience driving software development projects
• Deep experience and understanding of agile development practices, especially Scrum
• Proven ability to balance both strong technical skills and strong people skills
• Previous exposure to resource management or building management would be a big plus

Buddy is committed to being an inclusive and safe space and an equal opportunity employer.

Do you want to work on real products that help conserve natural resources and save the planet? Do you want to work in small feature crews that solve and ship real user stories every week? Do you want to grow your skill set and career with close support from your peers and leads?

Come join Buddy Platform, a fast-growing company with offices in Seattle and Adelaide, Australia! We’re looking for engineers with a variety of backgrounds who want to learn and grow. Our team is built around feature crews that blend three to four people with different skills (frontend, backend, mobile, …). Each crew jointly functions as a full-stack group to deliver end-to-end stories. Depending on the week, the work may touch our analytics pipeline, advance our rich mobile and web experiences, improve our engineering systems, or all of the above. We’ll make sure you’re well-matched with complementary peers that help you expand your breadth of skills over time. Our tech stack is centered around Java/Kotlin, JavaScript/React, and Azure. You don’t need to be deeply proficient in those exact technologies today, experience in equivalent environments and a willingness to learn are fine.

Buddy balances the best of both startups and more established companies: have the kind of impact on the company’s product, culture, and direction that you get at a start-up, but also get stock grants of publicly traded stock, excellent healthcare, and sane, sustainable working hours. We love dynamic downtown locations. Our Seattle office is a mere two blocks from Pike Place Market and Westlake Center, and our Adelaide office is equally close to the Adelaide Central Market and Chinatown. We encourage all-expenses-paid engineer exchanges between our Seattle and Adelaide offices on a regular basis.

Buddy is committed to being an inclusive and safe space and an equal opportunity employer.

Responsibilities:

• Collaborate with feature crew peers (pair-programming as appropriate) to deliver user stories every week or two
• Apply your intellectual and emotional intelligence to resolve ambiguity and find the right path forward
• Share DevOps and QA responsibilities within the team (we have no walls to throw things over)
• Take on week-long on-call rotations every few months (much easier with a globally distributed team across time zones)
• Grow into a senior engineer role over time
• Help grow the people around you

Qualifications:

• Degree or equivalent experience plus 3-5 years’ industry experience in software engineering (frontend, backend, or otherwise)
• Proven track record in working with and resolving ambiguity
• Proven track record in flexibility
• Passion for learning
• Passion for communicating clearly and respectfully
• Pluses: experience with data visualization, user experience design

Do you want to work on real products that help conserve natural resources and save the planet? Do you want to work in small feature crews that solve and ship real user stories every week? Do you want to grow your skill set and career with close support from your peers and leads?

Come join Buddy Platform, a fast-growing company with offices in Seattle and Adelaide, Australia! We’re looking for engineers with a variety of backgrounds who want to learn and grow. Our team is built around feature crews that blend three to four people with different skills (frontend, backend, mobile, …). Each crew jointly functions as a full-stack group to deliver end-to-end stories. Depending on the week, the work may touch our analytics pipeline, advance our rich mobile and web experiences, improve our engineering systems, or all of the above. We’ll make sure you’re well-matched with complementary peers that help you expand your breadth of skills over time. Our tech stack is centered around Java/Kotlin, JavaScript/React, and Azure. You don’t need to be deeply proficient in those exact technologies today, experience in equivalent environments and a willingness to learn are fine.

Buddy balances the best of both startups and more established companies: have the kind of impact on the company’s product, culture, and direction that you get at a start-up, but also get stock grants of publicly traded stock, excellent healthcare, and sane, sustainable working hours. We love dynamic downtown locations. Our Seattle office is a mere two blocks from Pike Place Market and Westlake Center, and our Adelaide office is equally close to the Adelaide Central Market and Chinatown. We encourage all-expenses-paid engineer exchanges between our Seattle and Adelaide offices on a regular basis.

Buddy is committed to being an inclusive and safe space and an equal opportunity employer.

Responsibilities:

• Collaborate with feature crew peers (pair-programming as appropriate) to deliver user stories every week or two
• Apply your intellectual and emotional intelligence to resolve ambiguity and find the right path forward
• Share DevOps and QA responsibilities within the team (we have no walls to throw things over)
• Take on week-long on-call rotations every few months (much easier with a globally distributed team across time zones)
• Grow into a senior engineer role over time
• Help grow the people around you

Qualifications:

• Degree or equivalent experience in software engineering (frontend, backend, or otherwise)
• Proven track record in working with and resolving ambiguity
• Proven track record in flexibility
• Passion for learning
• Passion for communicating clearly and respectfully
• Pluses: experience with data visualization, user experience design

Buddy Platform Ltd (www.buddy.com) is looking for an experienced Program Manager to drive the Parse on Buddy service to greater heights.

• Do you take delight in being a powerful voice for developers?
• Do you have the design chops to imagine and communicate great user experiences?
• Do you understand how modern software is built by a modern development team?
• Do you like to aim high and make big, bold bets?

Parse on Buddy https://buddy.com/mobile-backend)  is a simple, scalable, cloud-hosted platform for building mobile applications. We took Facebook’s original Parse Server, hardened it to make it more robust and scalable, and streamlined the administration and hosting experience so developers can focus on building great mobile applications.

Now we’re lining up to take the next big steps forward for Parse on Buddy, and we’re looking for the right person to steer the effort. We’re looking for somebody who …

• understands the life of the mobile application developer;
• understands their needs and frustrations;
• knows how to translate deep insights about developers and the applications they’re building into designs for new platform features and capabilities;
• has a vision for where mobile application development platform should be going in the next five years.

Buddy balances the best of both startups and more established companies: have the kind of impact on the company’s product, culture, and direction that you get at a start-up, but also get stock grants of publicly traded stock, excellent healthcare, and sane, sustainable working hours. We love dynamic downtown locations. Our Seattle office is a mere two blocks from Pike Place Market and Westlake Center, and our Adelaide office is equally close to the Adelaide Central Market and Chinatown. We encourage all-expenses-paid engineer exchanges between our Seattle and Adelaide offices on a regular basis.

Responsibilities:

• Be a user champion. It will be your job to be the voice of Parse for Buddy’s developers.
• Be a social media presence. We need you to be the world’s most authoritative voice about Parse on Buddy. If you’re already highly visible on StackOverflow, you’ll know what we’re looking for.
• Collaborate with the Engineering, Product Planning, Sales, and Marketing teams to craft winning product strategies. Your success will depend on your ability to build awesome working relationships with all these teams.
• Translate the product strategy into great user experiences, in whatever medium works.
• Give the development teams whatever they need to build an engaging and high-quality service.
• Have the courage of your convictions, but also be flexible and collaborative.

Requirements:

• A Bachelor’s degree in Computer Science or a closely related field, or equivalent experience
• At least 7-10 years of experience driving software development projects
• Deep experience and understanding of agile development practices, especially Scrum
• Proven ability to balance both strong technical skills and strong people skills
• Previous experience designing and promoting developer platforms would be a big plus
• Previous experience with data analytics would also be a big plus

 

Buddy is committed to being an inclusive and safe space and an equal opportunity employer.

The Field Sales Engineer will be responsible for guiding implementations, taking over after the completion of the sale through equipment deployment, ensuring an on-schedule and seamless deployment using internal and third party resources.  Post-delivery, the role will be responsible for smooth handoff to Tier 2 Support for ongoing communications.

The FSE will own third-party installer relationships – identify, evaluate, approve, contract, train and manage.  Also, the FSE will be supported by Corporate Operations with inventory, training materials, systems and tier 3 support.

Reporting to the GM-North America, the role will combine their technical aptitude, practical project management, operational experience and rock solid interpersonal skills to deliver value to clients.

This role will report to Buddy’s Seattle office.

Responsibilities

• identify, evaluate, approve, contract, train and manage new and existing installation partners
• Support installation partners by helping to translate customer goals and systems into a deployment design
• Project management of local system installation and configuration via Buddy and 3^rd party personnel
• Management of client expectations and communications during deployment
• Manage customer deployment (including 3^rd parties such as electrical contractors), escalations and negotiate resolutions
• Oversee customer onboarding/coordinate internal meetings to overcome obstacles toward completion
• Assist in RFP/sales process as needed
• Provide customer training and product familiarization sessions
• Create and coordinate project documentation as needed i.e. user guides, test plans, presentations, process docs, etc.
• Coordinate/facilitate customer and partner meetings
• Change management (platform migrations, building deployment scope changes, etc.)
• Identify, scope and upsell opportunities to deliver incremental value to clients
• Support the continuous process improvement efforts within Buddy

Skills, Experience & Qualifications

• 5+ years of Energy Engineering and/or Building Operations experience or experience as a licensed Electrician or Plumber
• 5+ years of Field Deployment, Consulting, Building Controls Installation and/or Operations experience or implementation of electrical or mechanical systems
• Familiarity with the International Performance Measurement and Verification Protocol (IPMVP); and how to manage the savings verification process for both internal and external reporting
• Strong problem solving and analytical skills
• Strong customer-facing skills and the ability to create and manage relationships at all levels of a customer organization
• Willingness to travel 50%+
• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and creative environment
• Must be legally authorized to work in USA with either citizenship or permanent residency.

Compensation

• Salary DOE ($75,000 – $80,000).
• Attractive Company Stock Package.
• Reimbursement of ORCA card.
• Paid health benefits

 

Day in the life…

Onboard a new customer: Attend a customer handover meeting with a Buddy Account Executive or 3-rd Party Partner to ensure that goals and objectives are well understood and the specified solution is suitable. Configure the solution technology and arrange for delivery to the building and coordinate installation with the contractor. Alert the customer when installation is complete and arrange for a 30 day follow-up.

Troubleshooting: A source of questionable data at a customer site is proactively discovered. You remotely troubleshoot the issue working in conjunction with Buddy’s Engineering team and deliver a fix. The customer is then alerted there was a problem which has been addressed.

The Operations Project Manager is responsible for Installation support and remote programming of devices in coordination with our installers on customer sites. Portal, dashboard and account creation while tying the software and hardware together along with being able to present this to a customer, is key in this role. Content creation such as preparing reports for customers using templates in Sales/Marketing software will be necessary. This function will be automated but is currently done manually.  Another large aspect of this role is being able to resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and executing the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Additionally tracking service incidents and their status using ticketing software will be a common task as well.

This role will report to Buddy’s Seattle office.

Responsibilities

• Unpacks, examines and routes incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages. Receives and processes all defective parts returned for replacement or credit.
• Maintains inventory of shipping materials and supplies.
• Performs all computer functions necessary to track various aspects of goods.
• Supports the shipment of goods produced and the received goods and supplies to be used in or to aid in the production/storage of goods destined for sale to our customer base.
• Responsible for making arrangements for pick up by the carrier specified on the customer’s purchase order, which is conveyed to the shipping clerk by final inspection via the shipping instructions.
• Reports defective materials or questionable conditions to the department supervisor.
• Responsible for keeping an adequate supply of shipping materials on hand at all times.
• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.

 

 

Equipment Configuration

Assembles equipment using various components, can require use of power and hand tools such as screwdrivers and drills.

 

Desired Attributes

• Self-Starter – Anticipate what is needed and do it without explicit instruction.
• Analytical – Assess the situation and determine what the best options are, before escalating to management.
• Organized – The ability to document and track tasks and information is crucial.
• Driven -Willing to put in extra effort when needed. Warning, it’s needed often.
• Professional – Polite, Intelligent communication by phone and email.
• Service/Customer Facing Experience – Sometimes customers can be difficult, but we need to treat them well/with respect every time.

 

Position Type/Expected Hours of Work
This is a full-time position. Hours of work are Monday through Friday, 7:00 a.m. to 3:00 p.m., 40 hours per week minimum. Some weeks will require hours beyond 40, alternate hours will be required from time to time.

 

Travel

Travel is primarily local during the business day, although some out-of-state, international and overnight travel may be required.

 

Skills, Experience & Qualifications

• Familiarity with SaaS/Cloud offerings
• Proficiency in all MS Office products
• Experience with support and CRM software.
• AA Degree
• Bachelor’s Degree in Business, Management or Related Field
• Experience running commands in terminal session
• Experience with JSON and API’s.
• Experience with Shipping Logistics/Inventory Control

Compensation

• Salary DOE
• Company Stock Package
• Reimbursement of ORCA card
• Reimbursement for Work Travel
• Compensation

Do you want to work on real products that help conserve natural resources and save the planet? Do you want to lead small feature crews that solve and ship real user stories every week? Do you want to help your crew grow their skill set and careers with close support from your community of peer leads and the VP of Engineering?

Come join Buddy Platform, a fast-growing company with offices in Seattle and Adelaide, Australia!

Our team is built around feature crews that blend three to four people with different skills (frontend, backend, mobile, …). Each crew jointly functions as a full-stack group to deliver end-to-end stories. Depending on the week, the work may touch our analytics pipeline, advance our rich mobile and web experiences, improve our engineering systems, or all of the above.

We’re looking for an engineering lead equally interested in their own growth and the growth of their crew. We’ll help you build that crew with well-matched and complementary engineers that help you expand both your and their breadth of skills over time. Your time will be spent working as an engineer, a mentor, and a product designer, not doing paperwork.

Our tech stack is centered around Java/Kotlin, JavaScript/React, and Azure. You don’t need to be deeply proficient in those exact technologies today, experience in equivalent environments and a willingness to learn are fine.

Buddy balances the best of both startups and more established companies: have the kind of impact on the company’s product, culture, and direction that you get at a startup, but also get stock grants of publicly traded stock, excellent healthcare, and sane, sustainable working hours. We love dynamic downtown locations. Our Seattle office is a mere two blocks from Pike Place Market and Westlake Center, and our Adelaide office is equally close to the Adelaide Central Market and Chinatown. We encourage all-expenses-paid engineer exchanges between our Seattle and Adelaide offices on a regular basis.

Buddy is committed to being an inclusive and safe space and an equal opportunity employer.

Responsibilities:

• Collaborate with feature crew engineers (pair-programming as appropriate) to plan and deliver user stories every week or two
• Collaborate with peer leads and the heads of Product and Engineering to shape the direction of features and the product at large
• Grow the people around you
• Apply your intellectual and emotional intelligence to resolve ambiguity and find the right path forward
• Share DevOps and QA responsibilities within the team (we have no walls to throw things over)
• Take on week-long on-call rotations every few months (much easier with a globally distributed team across time zones)
• Grow into a principal engineer, principal engineering lead, or program manager role over time (we support people switching in and out of management or across disciplines over time as they desire)

Qualifications:

• Degree or equivalent experience plus 5+ years’ industry experience in software engineering (frontend, backend, or otherwise)
• Proven track record in people leadership (experience in a direct management role strongly desired but not required)
• Proven track record in working with and resolving ambiguity
• Proven track record in flexibility
• Passion for learning
• Passion for communicating clearly and respectfully
• Pluses: experience with data visualization, user experience design