Careers

The Internet of Things is more than a buzzword; it represents a multi-trillion-dollar market opportunity over the next 20 years, we call this the Quantified Economy. Buddy Platform is working from the ground up help realize the promise of smarter cities. From a powerful cloud service, to a flexible monitoring system for buildings, to a forever-free back end for mobile applications, Buddy is providing the building blocks necessary to unlock the power of city wide data, and the insights it can provide.

We have a vibrant and engaging team culture, and a strong work ethic – putting our customers at the center of every decision we make. We’re proud of what we’ve accomplished so far, but there’s lots more to do. We’re passionate about the promise of smart cities, and the savings, quality of life and services they can provide to governments, citizens and visitors. If you’re looking for a place to learn, execute, and thrive, we’d love to get in touch.

 

We have two offices, one in Adelaide, South Australia and the second in Seattle, Washington and new opportunities to join the team pop up regularly. IoT is growing fast, and so are we.

View Current Job Listings


Mission and Culture

We are looking for stand out developers, marketing and sales people that want to be a part of a rapidly growing company and work in a fun, team-centered culture.

We have a strong dedication to the product and customer experience. We believe in a handful of simple guidelines that shape what we do:

  • Provide an awesome first experience
  • Everyone owns the whole product (no one owns nothing)
  • Keep promises
  • All feel responsible
  • Invest in velocity
  • Understand then act
  • Don’t fix the same problem twice

Benefits

Healthcare options:

  • Medical, Dental, Vision benefits for employee, spouse, dependents (U.S. employees)

Time-off:

  • Vacation and sick days (take as needed) and nine (9) designated paid holidays for U.S. employees.
  • Twenty (20) days annual leave, public holidays and ten (10) days personal leave for Australian employees.

Other:

  • 401(k) (U.S. employees)
  • Orca Card (Seattle employees)
  • Snacks, drinks and company sponsored lunches
  • Monthly team outings from happy hours to sporting events, we do it all together!
  • Opportunity to travel domestically and globally to help our customers, attend industry events, and spend time in Buddy offices in Seattle and Australia.

If all this sounds good, shoot us a note.

Here are the opportunities we are actively looking to fill, but if you are an experienced, enthusiastic person who wants to make an impact, and Buddy sounds like a good fit, don’t hesitate to get in touch at [email protected].

You can also follow us on LinkedIn, Twitter and Facebook where we will be advertising job opportunities on a regular basis.


Job Listings

As the General Manager of North America, you are a talented and sought after business professional who is passionate about developing processes and teams that consistently exceed objectives. You are someone that is excited to build Buddy’s North American operations and to work collaboratively with your peers in other regions to improve the global business. You report to the VP of Sales and will be the Chief Executive for the region and will ensure both sales and operational excellence, oversee strategic and financial planning, and enable the rapid growth of the business. You will own both the sales and operational teams in North America and have ultimate responsibility for the P&L in the region. You will continuously find ways to improve our North American operations while ensuring that your solutions are highly scalable. You have a brilliant business and operational mind, and can identify and recruit strong talent to build a world class team. You will work closely with functional leaders in the business as well as the product, engineering, business development and finance teams across the globe. You are collaborative and driven by the team’s success as well as yours.

 

Key Responsibilities

  • Deliver on revenue targets, timely and accurate product installations, and ongoing customer satisfaction;
  • Own responsibility for Regional P&L;
  • Lead regional sales and operations to ensure business success and seamless support for our partners and customers;
  • Develop and refine strategy for the region, including reseller and installation partner and staff recruiting;
  • Drive key strategic decisions for the region;
  • Collaborate with regional peers;
  • Identify people & culture needs in order to recruit and retain a world-class team;
  • Act as the key point of contact for Corporate to understand Buddy’s North American operations and performance;
  • Drive organizational and process capabilities including understanding all cost infrastructure in order to champion and lead team members to identify process improvements;
  • Collaborative partnering with other leaders and colleagues around critical processes and handoffs including other regional leads, Operations, Product, Engineering, and Marketing to ensure success;
  • Develop and maintain a professional network with appropriate consultants, utility leaders, real estate professionals, distributors, resellers, and installers;
  • Direct reports: ~ 4-8 in the first two years

 

Key Required Skills and Experience

  • Extensive experience in both sales and operations, preferably in the utilities space;
  • Experience growing and managing teams and developing employees;
  • Experience managing an accomplished sales force;
  • MBA/advanced degree preferred, but not required;
  • Experience working in young companies at the initial scale phase of growth;
  • Strong strategic planning and management skills;
  • Data driven decision maker with strong analytical thinking;
  • Experience managing multiple projects simultaneously;
  • Collaborative, solution-oriented mindset and work approach;
  • Excellent communicator who can effectively manage multiple stakeholders;
  • Charisma and a natural ability to connect with others;
  • Ability to empower and inspire the collective team;
  • Agile and organized working style to manage and consistently prioritize key and changing initiatives;
  • Creative problem-solving abilities and glass-half-full mentality;
  • Passion to help reduce corporate impact on the environment;
  • Minimum of 7 years of management experience in sales, installation and/or service environment;
  • P&L experience with an ability to budget and perform cost analysis;
  • Strong operations experience and demonstrated continuous operational improvement;
  • Progressive management or leadership experience.

Sales Culture
The Buddy sales team is driven by performance – actively recruiting and rewarding top achievers. We see ourselves as the voice of the customer and a primary driving force of the business. Our sales culture is a reflection of our values, confidence, capabilities, and mindset. Our focus is on discovering what it takes to create a sense of satisfaction and loyalty and to earn our customers’ business every day.

Position Summary
This position reports to the Vice President of Sales and Partnerships and is responsible for identifying, selling into, and closing new sales opportunities and building our business with our target markets. The successful candidate is a top performer, is a solution-oriented sales professional, and has demonstrated success working with Fortune 500 accounts.

This is a quota-carrying role and is responsible for identifying, targeting and closing high growth opportunities and working closely with marketing and product delivery to continuously improve our positioning and customer experience.

Responsibilities:

  • Identify and close profitable business within our target market
  • Identify key prospects
  • Develop and understand prospect’s businesses, including their main opportunities and challenges
  • Develop and execute sales strategies and account plans for key prospects
  • Drive new sales and revenue generating opportunities to maximize Buddy sales and market share
  • Prepare proposals and author key RFP responses
  • Prepare and deliver Buddy presentations
  • Negotiate contractual business agreements
  • Employ consultative and ROI solution selling methodology
  • Maintain and grow existing relationships
  • Network within a community of target prospects and customers
  • Work closely with product development in launching new products or expanding the penetration of existing products within current and new accounts
  • Set and manage customer expectations based on current products and future roadmap
  • Act as point of escalation for account problem resolution
  • Use CRM to management daily activities, weekly pipeline reports and attend all regularly scheduled sales meetings and trainings
  • Own the overall customer relationship

Competencies/Essential Skills/Qualifications:

  • 10+ years of technology sales experience with a focus on major enterprise prospects and customers
  • Demonstrate successful track record in planning, selling, and closing complex and competitive sales opportunities with multiple stakeholders
  • Track record including at least 3 successful years exceeding an annual quota of $2M or more in a young company
  • Superior analytical and strategic planning skills
  • Proven ability to implement strategic initiatives with efficiency, professionalism and with demonstrated trouble shooting/problem solving skills
  • Excellent written, verbal, and presentation skills with the ability to establish strong and effective relationships with C-level individuals
  • Exceptional ability to manage and grow internal and external resources and cross functional relationships
  • Cloud or IoT industry experience strongly desired

Education/Training Required:

  • Bachelors in Business Administration or similar from an accredited 4-year university
    MBA desirable

Additional Details:

  • Travel required: 30-50%
  • We are unable to sponsor new U.S. work visas at this time.
  • Buddy benefits and standard relocation packages apply.
  • Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.

If you’re interested, please send your resume to [email protected].

Buddy Platform Ltd (www.buddy.com) is looking for an experienced Program Manager to drive design and development for the Buddy Ohm “FitBit for Buildings” system.

  • Do you take delight in being the voice of the customer?
  • Do you have the design chops to imagine and communicate great user experiences?
  • Do you understand how modern software is built by a modern development team?
  • Do you like to aim high and make big, bold bets?

We want to make the world a better place by making buildings work better, for owners, operators, and occupants.

Buddy Ohm is a resource-monitoring solution for commercial, industrial and multi-family residential buildings. The system uses Internet of Things (IoT) devices that communicate with the Buddy Cloud. We strive to make Buddy Ohm easy to install and fun to use. Above all, we want Buddy Ohm to be a trusted friend that can guide users through the complexities of resource management.

Buddy balances the best of both startups and more established companies: have the kind of impact on the company’s product, culture, and direction that you get at a start-up, but also get stock grants of publicly traded stock, excellent healthcare, and sane, sustainable working hours. We love dynamic downtown locations. Our Seattle office is a mere two blocks from Pike Place Market and Westlake Center, and our Adelaide office is equally close to the Adelaide Central Market and Chinatown. We encourage all-expenses-paid engineer exchanges between our Seattle and Adelaide offices on a regular basis.

Responsibilities:

  • Be a user champion. You will be responsible for understanding what motivates facilities managers and sustainability managers. You’ll want to learn everything you can about resource management and building management. And most importantly, it will be your job to be the voice of Buddy Ohm’s users.
  • Collaborate with the Engineering, Product Planning, Sales, and Marketing teams to craft winning product strategies. Your success will depend on your ability to build awesome working relationships with all these teams.
  • Translate the product strategy into great user experiences, in whatever medium works.
  • Give the development teams whatever they need to build engaging and high-quality applications and services.
  • Have the courage of your convictions, but also be flexible and collaborative.

Requirements:

  • A Bachelor’s degree in Computer Science or a closely related field, or equivalent experience
  • At least 7-10 years of experience driving software development projects
  • Deep experience and understanding of agile development practices, especially Scrum
  • Proven ability to balance both strong technical skills and strong people skills
  • Previous exposure to resource management or building management would be a big plus

Buddy is committed to being an inclusive and safe space and an equal opportunity employer.

Do you want to work on real products that help conserve natural resources and save the planet? Do you want to work in small feature crews that solve and ship real user stories every week? Do you want to grow your skill set and career with close support from your peers and leads?

Come join Buddy Platform, a fast-growing company with offices in Seattle and Adelaide, Australia! We’re looking for engineers with a variety of backgrounds who want to learn and grow. Our team is built around feature crews that blend three to four people with different skills (frontend, backend, mobile, …). Each crew jointly functions as a full-stack group to deliver end-to-end stories. Depending on the week, the work may touch our analytics pipeline, advance our rich mobile and web experiences, improve our engineering systems, or all of the above. We’ll make sure you’re well-matched with complementary peers that help you expand your breadth of skills over time. Our tech stack is centered around Java/Kotlin, JavaScript/React, and Azure. You don’t need to be deeply proficient in those exact technologies today, experience in equivalent environments and a willingness to learn are fine.

Buddy balances the best of both startups and more established companies: have the kind of impact on the company’s product, culture, and direction that you get at a start-up, but also get stock grants of publicly traded stock, excellent healthcare, and sane, sustainable working hours. We love dynamic downtown locations. Our Seattle office is a mere two blocks from Pike Place Market and Westlake Center, and our Adelaide office is equally close to the Adelaide Central Market and Chinatown. We encourage all-expenses-paid engineer exchanges between our Seattle and Adelaide offices on a regular basis.

Buddy is committed to being an inclusive and safe space and an equal opportunity employer.

Responsibilities:

  • Collaborate with feature crew peers (pair-programming as appropriate) to deliver user stories every week or two
  • Apply your intellectual and emotional intelligence to resolve ambiguity and find the right path forward
  • Share DevOps and QA responsibilities within the team (we have no walls to throw things over)
  • Take on week-long on-call rotations every few months (much easier with a globally distributed team across time zones)
  • Grow into a senior engineer role over time
  • Help grow the people around you

Qualifications:

  • Degree or equivalent experience plus 3-5 years’ industry experience in software engineering (frontend, backend, or otherwise)
  • Proven track record in working with and resolving ambiguity
  • Proven track record in flexibility
  • Passion for learning
  • Passion for communicating clearly and respectfully
  • Pluses: experience with data visualization, user experience design

Do you want to work on real products that help conserve natural resources and save the planet? Do you want to work in small feature crews that solve and ship real user stories every week? Do you want to grow your skill set and career with close support from your peers and leads?

Come join Buddy Platform, a fast-growing company with offices in Seattle and Adelaide, Australia! We’re looking for engineers with a variety of backgrounds who want to learn and grow. Our team is built around feature crews that blend three to four people with different skills (frontend, backend, mobile, …). Each crew jointly functions as a full-stack group to deliver end-to-end stories. Depending on the week, the work may touch our analytics pipeline, advance our rich mobile and web experiences, improve our engineering systems, or all of the above. We’ll make sure you’re well-matched with complementary peers that help you expand your breadth of skills over time. Our tech stack is centered around Java/Kotlin, JavaScript/React, and Azure. You don’t need to be deeply proficient in those exact technologies today, experience in equivalent environments and a willingness to learn are fine.

Buddy balances the best of both startups and more established companies: have the kind of impact on the company’s product, culture, and direction that you get at a start-up, but also get stock grants of publicly traded stock, excellent healthcare, and sane, sustainable working hours. We love dynamic downtown locations. Our Seattle office is a mere two blocks from Pike Place Market and Westlake Center, and our Adelaide office is equally close to the Adelaide Central Market and Chinatown. We encourage all-expenses-paid engineer exchanges between our Seattle and Adelaide offices on a regular basis.

Buddy is committed to being an inclusive and safe space and an equal opportunity employer.

Responsibilities:

  • Collaborate with feature crew peers (pair-programming as appropriate) to deliver user stories every week or two
  • Apply your intellectual and emotional intelligence to resolve ambiguity and find the right path forward
  • Share DevOps and QA responsibilities within the team (we have no walls to throw things over)
  • Take on week-long on-call rotations every few months (much easier with a globally distributed team across time zones)
  • Grow into a senior engineer role over time
  • Help grow the people around you

Qualifications:

  • Degree or equivalent experience in software engineering (frontend, backend, or otherwise)
  • Proven track record in working with and resolving ambiguity
  • Proven track record in flexibility
  • Passion for learning
  • Passion for communicating clearly and respectfully
  • Pluses: experience with data visualization, user experience design

Buddy Platform Ltd (www.buddy.com) is looking for an experienced Program Manager to drive the Parse on Buddy service to greater heights.

  • Do you take delight in being a powerful voice for developers?
  • Do you have the design chops to imagine and communicate great user experiences?
  • Do you understand how modern software is built by a modern development team?
  • Do you like to aim high and make big, bold bets?

Parse on Buddy https://buddy.com/mobile-backend)  is a simple, scalable, cloud-hosted platform for building mobile applications. We took Facebook’s original Parse Server, hardened it to make it more robust and scalable, and streamlined the administration and hosting experience so developers can focus on building great mobile applications.

Now we’re lining up to take the next big steps forward for Parse on Buddy, and we’re looking for the right person to steer the effort. We’re looking for somebody who …

  • understands the life of the mobile application developer;
  • understands their needs and frustrations;
  • knows how to translate deep insights about developers and the applications they’re building into designs for new platform features and capabilities;
  • has a vision for where mobile application development platform should be going in the next five years.

Buddy balances the best of both startups and more established companies: have the kind of impact on the company’s product, culture, and direction that you get at a start-up, but also get stock grants of publicly traded stock, excellent healthcare, and sane, sustainable working hours. We love dynamic downtown locations. Our Seattle office is a mere two blocks from Pike Place Market and Westlake Center, and our Adelaide office is equally close to the Adelaide Central Market and Chinatown. We encourage all-expenses-paid engineer exchanges between our Seattle and Adelaide offices on a regular basis.

Responsibilities:

  • Be a user champion. It will be your job to be the voice of Parse for Buddy’s developers.
  • Be a social media presence. We need you to be the world’s most authoritative voice about Parse on Buddy. If you’re already highly visible on StackOverflow, you’ll know what we’re looking for.
  • Collaborate with the Engineering, Product Planning, Sales, and Marketing teams to craft winning product strategies. Your success will depend on your ability to build awesome working relationships with all these teams.
  • Translate the product strategy into great user experiences, in whatever medium works.
  • Give the development teams whatever they need to build an engaging and high-quality service.
  • Have the courage of your convictions, but also be flexible and collaborative.

Requirements:

  • A Bachelor’s degree in Computer Science or a closely related field, or equivalent experience
  • At least 7-10 years of experience driving software development projects
  • Deep experience and understanding of agile development practices, especially Scrum
  • Proven ability to balance both strong technical skills and strong people skills
  • Previous experience designing and promoting developer platforms would be a big plus
  • Previous experience with data analytics would also be a big plus

 

Buddy is committed to being an inclusive and safe space and an equal opportunity employer.

Position Summary
Located in downtown Seattle, the heart of the cloud capital of the world, Buddy Platform is growing internal marketing capabilities. We are looking for a creative thinker to push the bounds of B2B marketing, and has the ability to jump in on the front lines for execution. Buddy is working with companies and organizations around the world to help them scope, prototype and productize their Internet of Things strategy. We help them learn more about their products, gain valuable insight from real-time data, and ultimately help them provide a richer and more compelling customer experience.

Responsibilities:

  • Content marketing: Help build a year round content engine to drive conversation, thought leadership and action. This will include content ranging from the lightweight (blog posts, market announcements) to technical (white papers and case studies) and will help power Buddy’s digital and events channels
  • Digital and social marketing: Manage Buddy’s digital footprint, working with internal and external design and development resources to keep them fresh and impactful. This includes development and management of our SEO program, email, oversight of our marketing software systems, and day to day curation of Twitter, Facebook, LinkedIn and Vimeo channels
  • Product Marketing. Help support and drive the vision and future of Buddy’s product line-up. This includes connecting with customers/potential customers, engaging in industry and competitive research, and translating the vision for feature sets to the product team.
  • Event strategy & marketing: Buddy participates in a variety of events throughout the year, with the company conducting sales meetings, speaking engagements, and exhibiting at trade shows. The marketing manager will help identify key events, determine level of support, develop content and budget in partnership with the head of brand and creative, and the VP of marketing.

Competencies/Essential Skills/Qualifications:

  • 5 years marketing or communications experience, preferably in the technology industry
  • Passion for digging deep in day-to-day execution and identifying areas of efficiency for global scale
  • Measurable experience in shaping and executing a successful marketing and communications plan
  • Ability to bring key stakeholders together to build consensus, then work independently to make things happen
  • Excellent written, verbal, and presentation skills with the ability to establish strong and effective relationships inside and outside the company
  • Ability and flexibility to work across worldwide time zones
  • Thoughtful person, willing to dig into subject matter and develop a point of view
  • Ability to work closely with external partner organizations to keep projects on track
  • Understanding of automated marketing systems and CRM/CMS systems such as Hubspot and WordPress
  • Experience in the creation of a customer journeys and the application of content at each stage

Education/Training Required:

  • Degree from an accredited 4 year university

Additional Details:

  • Travel required: 10-30%, including travel to Australian headquarters
  • We are unable to sponsor new U.S. work visas at this time
  • Medical, Dental, Vision benefits for employee, spouse, and dependents
  • Standard relocation packages
  • Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.

If you’re interested, please send your resume to [email protected].

 

 

As the Channel Account Manager – North America, you execute Buddy’s channel sales strategy across distributors and resellers, which include telecommunications companies, system integrators, value added resellers, energy consultants, and more.

You will report to the General Manager of North America with day-to-day responsibility for achieving sales objectives through channel partners and for establishing, nurturing, and improving channel partner relationships throughout North America. You will be directly engaged with our partners to raise our profile, set go to market strategy, train sales resources, motivate sales teams, provide sales and marketing resources and co-sell as required. This is a quota-carrying position and includes in-person and online customer sales calls, online presentations and appropriate deal management throughout the sales process.

The successful candidate will immediately benefit from Buddy’s existing relationships with partners operating in North America, many of whom are market leaders. The first priority is driving sales through existing partners. Secondary to that, expansion of Buddy’s channel program. The role requires collaboration with internal teams in each of our operating markets, and therefore flexibility around time zones is required.

The successful candidate will have a long-standing experience in channel roles in the cloud, and telecommunications markets in North America. They will be a self-motivated, determined, and strategically minded with a track record of success, particularly within evolutionary, growth sales environments.

Key Responsibilities

  • Deliver on a revenue target;
  • Develop a channel sales strategy;
  • Refine existing channel program features to attract and motivate new partners;
  • Identify, pursue, and close new channel partners;
  • Enable and motivate partner sales teams to sell Buddy Ohm;
  • Develop and deliver sales training and supporting materials;
  • Co-sell with partner salespeople;
  • Support existing channel partners;
  • Organize and manage sales and support resources, both in-region and from other regions;
  • Actively engage partners, and their customers to assure partner success for themselves as well as Buddy Platform;
  • Represent the business and presenting at conferences/events.

Key Required Skills and Experience

  • A minimum of 10 years total relevant sales and channel experience;
  • Demonstrated experience exceeding sales targets;
  • At least 5 years of progressive experience in channel sales to enterprise customers;
  • Strong working technical knowledge of facilities management and/or utilities;
  • Passion for Buddy’s mission and technology, and strong desire to work within a growing technology business in an innovative technology;
  • Very strong communications skills, both oral/written; able to confidently operate at CxO-level;
  • Skilled in utilizing a CRM to manage pipeline (preferably Hubspot);
  • Self-starter with strong collaboration skills across multiple disciplines, organizations, and regions;
  • Capable of multi-tasking and working under pressure with a fast-moving, scale-up environment;
  • Bachelor’s degree required.

The Buddy Ohm Installer is responsible for guiding implementations, taking over after the completion of the sale through equipment deployment, ensuring an on-schedule and seamless deployment using internal and third-party resources. Post-delivery, you are responsible for smooth hand-off to Tier 2 Support for ongoing communications.

He/she will own third-party installer relationships – identify, evaluate, approve, contract, train and manage.  Also, he/she will be supported by Corporate Operations with inventory, training materials, systems and tier 3 support.

Reporting to the General Manager – North America, the Buddy Ohm Installer will combine technical aptitude, practical project management, operational experience and rock solid interpersonal skills to deliver value to clients.

Key Responsibilities

  • Complete installations of Buddy Ohm in commercial customer accounts;
  • Identify, evaluate, approve, contract, train and manage new and existing installation partners;
  • Support installation partners by helping to translate customer goals and systems into a deployment design;
  • Project management of local system installation and configuration via Buddy and 3rd party personnel;
  • Manage client expectations and communications during deployment;
  • Manage customer deployment (including 3rd parties such as electrical contractors), escalations and negotiate resolutions;
  • Oversee customer onboarding/coordinate internal meetings to overcome obstacles toward completion;
  • Assist in RFP/sales process as needed;
  • Provide customer training and product familiarization sessions;
  • Create and coordinate project documentation as needed i.e. user guides, test plans, presentations, process docs, etc.;
  • Coordinate/facilitate customer and partner meetings;
  • Change management (platform migrations, building deployment scope changes, etc.);
  • Identify, scope and upsell opportunities to deliver incremental value to clients;
  • Support continuous process improvement efforts within Buddy.

Key Required Skills and Experience

  • 5+ years of Energy Engineering and/or Building Operations experience or experience as a licensed Electrician or Plumber;
  • 5+ years of Field Deployment, Consulting, Building Controls Installation and/or Operations experience or implementation of electrical or mechanical systems;
  • Familiarity with the International Performance Measurement and Verification Protocol (IPMVP); and how to manage the savings verification process for both internal and external reporting;
  • Strong problem solving and analytical skills;
  • Strong customer-facing skills and the ability to create and manage relationships at all levels of a customer organization;
  • Willingness to travel 50%+;
  • Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and creative environment;
  • Must be legally authorized to work in USA with either citizenship or permanent residency.

Day in the Life

Onboard a new customer: Attend a customer handover meeting with a Buddy Account Executive or 3rd Party Partner to ensure that goals and objectives are well understood and the specified solution is suitable. Configure the solution technology and arrange for delivery to the building and coordinate installation with the contractor. Alert the customer when installation is complete and arrange for a 30 day follow-up.

Troubleshooting: A source of questionable data at a customer site is proactively discovered. You remotely troubleshoot the issue working in conjunction with Buddy’s Engineering team and deliver a fix. The customer is then alerted there was a problem which has been addressed.

Compensation

  • Salary DOE ($75,000 – $80,000).
  • Attractive Company Stock Package.
  • Reimbursement of transit card.
  • Paid health benefits.

 

The Operations Support Specialist will be responsible for executing and documenting all inventory processes relating to Buddy’s Seattle warehouse. This includes: sorting and managing of all incoming inventory, updating and testing of devices before they leave the Seattle warehouse, on-time shipping of Buddy equipment to Customer installation sites, and ensuring seamless deployment of equipment while managing both internal and third-party resources

Reporting to the Operations Manager, this role will combine technical aptitude, operational experience, and rock-solid interpersonal skills to deliver value to clients.

This role will be based in Buddy’s Seattle office.

Responsibilities

  • Proactively engage with internal stakeholders to assess, clarify and validate the Customer’s M&V or other requirements.
  • Management of local warehouse system and configuration via Buddy and 3rd party personnel.
  • Configuration and connectivity of Buddy technology or 3rd party technology, including integration with existing building systems via BACnet, Modbus, OPC and other SCADA protocols typically found within building systems.
  • Identify data, UI or processing issues and coordinate fixes with appropriate cross-functional departments.
  • Create and coordinate internal documentation as needed = i.e. user guides, Wiki docs, presentations, etc.
  • Occasional client account support and management as directed.
  • Support the continuous process improvement efforts within Buddy.

Skills, Experience & Qualifications

  • 3+ years of Energy Engineering/Operation and/or Building Operations experience.
  • 3+ years of Field Deployment, Consulting, Building Controls Installation and/or Operations experience.
  • Bachelor’s degree in related engineering/business field or equivalent industry experience.
  • Self-starter with the ability to work in a fast-paced “in the gray” environment.
  • Strong problem solving and analytical skills.
  • Strong customer-facing skills and the ability to create and manage relationships at all levels of a customer organization.
  • Strong organizational skills with close attention to detail.
  • Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and creative environment.
  • Must be legally authorized to work in USA with either citizenship or permanent residency.

M-F 8:00am-4:00pm, with occasional earlier/later hours as-needed based on installation and shipping schedules.

Compensation

  • Salary DOE
  • Company Stock Package
  • Reimbursement of ORCA card
  • Reimbursement for Work Travel

Do you want the chance to build a team from the ground up? Do you want to define, own, and drive an entire organization’s approach to quality? Do you want to work with small feature crews that solve and ship real user stories every week? Do you want to work on real products that help conserve natural resources and save the planet?

We’re looking for an experienced QA engineer and leader to shape and champion our approach to quality. We want you to build a team that leads our efforts on manual and automated testing. We want you and your team to drive our feature crews, our product planning, our architects, and our designers to do The Right Thing for quality. You’ll have the direct support of the heads of Product and Engineering. You should know enough about how to execute the work to hold the respect of the team but spend most of your time leading and teaching others.

The engineering organization you’ll be paired with is built around feature crews that blend three to four people with different skills (frontend, backend, mobile, …). Each crew is a full-stack group delivering end-to-end stories. Depending on the week, the work may touch our analytics pipeline, advance our rich mobile and web experiences, improve our engineering systems, or all of the above. We expect your team to be able to function in the same way: not every QA engineer needs to be adept at testing every part of the full stack, but together as a team they can do it all.

Our tech stack is centered around Java/Kotlin, JavaScript/React/ReactNative, and Azure. You don’t need to be deeply proficient in those exact technologies today; experience in equivalent environments and a willingness to learn are fine. We want you and your team to have brains that look at things and wonder how to break them, not how to build them (we’ve got enough of those already).

Buddy balances the best of both startups and more established companies: have the kind of impact on the company’s product, culture, and direction that you get at a startup, but also get stock grants of publicly traded stock, excellent healthcare, and sane, sustainable working hours. We love dynamic downtown locations. Our Seattle office is a mere two blocks from Pike Place Market and Westlake Center, and our Adelaide office is equally close to the Adelaide Central Market and Chinatown. We encourage all-expenses-paid engineer exchanges between our Seattle and Adelaide offices on a regular basis.

Buddy is committed to being an inclusive and safe space and an equal opportunity employer.

Responsibilities:

  • Build and manage a team of QA engineers to make our product the best it can be
  • Kick the tires on our product often enough to have a good gut check on how it’s doing
  • Collaborate with our feature crew leads and engineers to design and deliver quality-oriented work
  • Collaborate with peer engineering leads, the heads of Product and Engineering, and our Operations team to shape the direction of features and the product at large
  • Grow the people around you
  • Apply your intellectual and emotional intelligence to resolve ambiguity and find the right path forward

Qualifications:

  • Degree or equivalent experience plus 5+ years’ industry experience in software engineering QA (frontend, backend, or otherwise)
  • Proven track record in people leadership
  • Proven track record in working with and resolving ambiguity
  • Proven track record in flexibility
  • Passion for taking things apart
  • Passion for learning
  • Passion for communicating clearly and respectfully

Do you want to work on real products that help conserve natural resources and save the planet? Do you want to lead small feature crews that solve and ship real user stories every week? Do you want to help your crew grow their skill set and careers with close support from your community of peer leads and the VP of Engineering?

Come join Buddy Platform, a fast-growing company with offices in Seattle and Adelaide, Australia!

Our team is built around feature crews that blend three to four people with different skills (frontend, backend, mobile, …). Each crew jointly functions as a full-stack group to deliver end-to-end stories. Depending on the week, the work may touch our analytics pipeline, advance our rich mobile and web experiences, improve our engineering systems, or all of the above.

We’re looking for an engineering lead equally interested in their own growth and the growth of their crew. We’ll help you build that crew with well-matched and complementary engineers that help you expand both your and their breadth of skills over time. Your time will be spent working as an engineer, a mentor, and a product designer, not doing paperwork.

Our tech stack is centered around Java/Kotlin, JavaScript/React, and Azure. You don’t need to be deeply proficient in those exact technologies today, experience in equivalent environments and a willingness to learn are fine.

Buddy balances the best of both startups and more established companies: have the kind of impact on the company’s product, culture, and direction that you get at a startup, but also get stock grants of publicly traded stock, excellent healthcare, and sane, sustainable working hours. We love dynamic downtown locations. Our Seattle office is a mere two blocks from Pike Place Market and Westlake Center, and our Adelaide office is equally close to the Adelaide Central Market and Chinatown. We encourage all-expenses-paid engineer exchanges between our Seattle and Adelaide offices on a regular basis.

Buddy is committed to being an inclusive and safe space and an equal opportunity employer.

Responsibilities:

  • Collaborate with feature crew engineers (pair-programming as appropriate) to plan and deliver user stories every week or two
  • Collaborate with peer leads and the heads of Product and Engineering to shape the direction of features and the product at large
  • Grow the people around you
  • Apply your intellectual and emotional intelligence to resolve ambiguity and find the right path forward
  • Share DevOps and QA responsibilities within the team (we have no walls to throw things over)
  • Take on week-long on-call rotations every few months (much easier with a globally distributed team across time zones)
  • Grow into a principal engineer, principal engineering lead, or program manager role over time (we support people switching in and out of management or across disciplines over time as they desire)

Qualifications:

  • Degree or equivalent experience plus 5+ years’ industry experience in software engineering (frontend, backend, or otherwise)
  • Proven track record in people leadership (experience in a direct management role strongly desired but not required)
  • Proven track record in working with and resolving ambiguity
  • Proven track record in flexibility
  • Passion for learning
  • Passion for communicating clearly and respectfully
  • Pluses: experience with data visualization, user experience design